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gap 2007

Mixed solutions and Products

Services for Public Administration, Utility and Multiutility, Surveys and Market research, Callticket, Credit management, Virtual Assistant, Pharmaceutical Distribution, Events, Order receipt, Data entry. Details
 

Certification

We have obtained the ISO 9001:2000 and ISO/IEC 27001:2006 certifications. This is the first Italian call-centre having obtained the ISO 27001. Read More

 

 
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Quality and Technology
    Our job is based on an advanced technology that uses all the media to communicate: voice, e-mail, fax, SMS, etc. But first of all we are professionals, both determined and committed to respond to your requirements. Always. Thus we can be your partner to support the development of your business both in Italy and abroad.
 
Shortly
    Gap is an advanced contact-centre working as a partner for those companies wishing to develop tailored CRM solutions (customer-care, care-line, toll-free number, help desk, inbound solutions) outbound campaigns (prospect acquisition, telemarketing, teleselling, outbound campaigns).
 We develop such solutions with you or with the company itself by planning the various steps: from the re-engineering to the complete outsourcing or co-sourcing management of the service.
 
Why working with us?
     Our best value is our staff. They are young, skilled and dynamic, constantly trained by professionals. Furthermore, Gap works with an advanced technology (multi-platform) together with a team of e-business technicians who can adapt the system to your requirements.